Frequently asked questions
Does the solar mailbox require electrical wiring?
No. The mailbox is powered by an integrated solar panel and built-in rechargeable battery, so no electrical wiring or external power supply is required. For best performance, install it where the solar panel can receive sufficient direct sunlight.
Do the illuminated house numbers turn on automatically?
Yes. The built-in dusk-to-dawn light sensor automatically turns the house number lights on at night and off during the day, providing hands-free nighttime visibility.
When will I get my order?
Processing Time
orders require a processing time of up to 7 business days before shipment. During this time, your order is being reviewed, produced, and prepared for dispatch. Processing times may vary slightly during peak seasons or high order volumes.
Shipping Time of Custom Solar House Number Mailbox：
- Estimated Delivery: 20–28 business days
- Shipping Cost: Free
Can it receive both letters and packages?
Yes. The mailbox features separate storage areas for different types of deliveries. The upper slot is designed for letters and envelopes, while the spacious lower compartment can hold parcels and larger packages.
Is the mailbox secure and suitable for outdoor use?
Yes. The enclosed package compartment includes a mechanical combination lock to help protect deliveries from unauthorized access. Its weather-resistant metal construction is designed for outdoor use and helps protect your mail and packages from rain, dust, and changing weather conditions.