Shipping policy

Welcome to Curbhalo, we aim to ensure every order is carefully processed, manufactured, and delivered in a timely manner.

Processing Time

orders require a processing time of up to 7 business days before shipment. During this time, your order is being reviewed, produced, and prepared for dispatch. Processing times may vary slightly during peak seasons or high order volumes.

Shipping Time

Once your order has been processed and shipped, estimated delivery time is 5 to 8 business days. We provide free shipping for all orders. 

Tracking:

You'll receive a shipping confirmation email with a tracking number once your order is dispatched.

Incorrect Address

Please ensure all shipping information is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you need to update your shipping address, please contact us as soon as possible. Changes cannot be guaranteed once the order enters processing.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact our customer service team with your order number and relevant photos (if applicable). We will assist you in resolving the issue as quickly as possible.